1. Who is Powercom Pacific? 2. Are there any costs or charges involved? 3. Will my phone number change? 4. Does every call I make go through the Powercom Pacific network? 5. Can I make local calls with Powercom Pacific? 6. How do I access your network? 7. What is the advantage of being a Powercom Pacific Pre-Selected Customer? 8. How do I know when I am a Pre-Selected Customer? 9. Do you offer a long distance or international fax service? 10. I have received an application form, which states that I am authorising pre-selection/non code access. What does this mean? 11. If I am Pre-Selected to the Powercom Pacific network, but I then decide that I would like to cancel my account with Powercom Pacific how do I go about it? 12. What is Total Service? 13. I used to get a discount on my local calls with Telstra, can I still get it with Powercom Pacific? 14. If I am having trouble getting through to a number or have been cut off in the middle of a call, whom can I contact to help? 15. I have many service numbers on my bill that I am unable to easily recognise. Have you an option available that will aid me in recognising these? 16. Billing Questions
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1. What access plans does Powercom Pacific offer? 2. Do you provide free technical support? 3. Can I have more than one e-mail address? 4. Is it a local call to connect to Powercom Pacific internet? 5. How can I join Powercom Pacific Internet? 6. Can Powercom Pacific help me get online? 7. How can I pay my bill? 8. Do I have to be an existing Powercom Pacific customer to join Powercom Pacific Internet? 9. What hardware do I need to connect to the Internet? 10. Can I connect to Powercom Pacific Net using an Apple computer? 11. Do I need a telephone line to connect to Powercom Pacific? 12. Does my computer need to be connected to a telephone line when I connect to Powercom Pacific? 13. Can I connect to the Internet if I have only one telephone line? 14. What type of modem do I need to connect to Powercom Pacific? 15. Can I dial into Powercom Pacific from anywhere in Australia? 16. Can I join Powercom Pacific if I already have an Internet service provider? 17. Do all Internet programs work with Powercom Pacific?
FAQs